Contact Us

Contact Us

We are available to help with products, orders, shipping, returns, payments, privacy requests, and general support.

Brand name: hexclad

Business name: hexclad

Email: Support@hexclold.shop

Phone: (618) 790-1253

Address: 783 N Main St, Rockford, Illinois 61103, United States

For order-related questions, include the order number when contacting us. Do not send a return until return instructions and a prepaid label or equivalent free arrangement have been provided.

Merchant Information
Business name: hexclad
Brand name: hexclad
Email: Support@hexclold.shop
Phone: (618) 790-1253
Physical address: 783 N Main St, Rockford, Illinois 61103, United States

Customer service is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Orders may be cancelled before shipment; after shipment, the Refund Policy applies.

Merchant Information
Business name: hexclad
Brand name: hexclad
Email: Support@hexclold.shop
Phone: (618) 790-1253
Physical address: 783 N Main St, Rockford, Illinois 61103, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)